Frequently asked questions
Over decades (Since 1984), Bandar Mithai Traditional Home Foods has grown to be synonymous with premium quality Traditional Indian Sweets. Our mithai artisans have perfected our recipes, packaging and processes. We do not use any Artificial Preservatives in our preparation process. We use absolutely fresh, carefully selected ingredients sourced from the best across the country go into making every bite. A lavish celebration is not just memorable, but you'd look forward to celebrate. We are obsessed with authenticity and believe in curating flavors that suit your taste and celebrations.
Yes! We run offers and promotions from time to time. Check our website for details and follow us on Instagram and Facebook for regular updates on offers and chances to win goodies.
Just go to "log in", sign and you can change any of your details or you can contact us at wecare@bandarmithai.in or +91 9030891534.
You can use any credit/ debit card / net banking / UPI / Google Pay / Phone Pe / PayTm for Pre paid orders and We accept Cash on Delivery too.
At Bandar Mithai Traditional Home Foods, it is our priority to keep your information secure and protect your personal details. Your transactions are secured by Razorpay.
Currently, we accept only INR for any purchases made on our website.
All our products are inclusive of all taxes. You do not have to worry about any hidden charges.
No. We are here to serve all our customers irrespective of the amount of their orders.
We always dispatch the fresh products but since they are perishable items, we work on a no refund and no return policy. Unfortunately, we cannot take responsibility for any damages caused during shipping. But you can write to us at wecare@bandarmithai.in and we will try to address any issues in the best way possible.
All information on your orders will be registered in your account. In case you are unable to access this information, please write to us at wecare@bandarmithai.in and we will resolve your problem as soon as possible
We use several national courier services to deliver your order to your doorstep.
Go to the "Track Your Order" page to check the latest update made on your order. Once we ship your products, we will email & SMS you the AWB (airway bill no) with the carrier name so you can track your order. .
Once your order is confirmed, we make the items fresh on the next working day and ship the order within 24 Hours. It takes 3-6 business days for delivery depending on your location.
We take great care to ensure that we deliver the right products ordered and conduct multiple checks to check the quality and quantity of the products before dispatch. Verify the items with the invoice enclosed in the shipment. And in case of any discrepancies, please write to us immediately at wecare@bandarmithai.in and we will address the issue, promptly.
All our products are freshly prepared and packed from our Industry at Madanapalle, Andhra Pradesh. We follow all quality and hygiene standards to make sure our products remain fresh and are delivered to you in a hygienic manner.
We follow state of the art packing infrastructure ensuring our products are packed correctly to maintain its freshness.
We always dispatch the fresh products but since they are perishable items, we work on a no refund and no return policy. Unfortunately, we cannot take responsibility for any damages caused during shipping. But you can write to us at wecare@bandarmithai.in and we will try to address any issues in the best way possible.